Cookie & Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Demographic information
• Information provided through contact forms or inquiries
• Any other information you voluntarily provide to us

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information

2. Cookies and Tracking Technologies

2.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyse website performance.

2.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information
• Functionality Cookies: Allow the website to remember your preferences
• Analytics Cookies: Help us analyse website traffic and usage patterns

2.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our website services
• To respond to your inquiries and requests
• To improve our website and user experience
• To analyse website usage and trends
• To send you relevant information and updates (with your consent)
• To comply with legal obligations
• To protect against fraudulent or illegal activity

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our website
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We reserve the right to update or modify this Cookie and Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically. The “Effective Date” at the top of this page indicates when the policy was last updated.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our website, you consent to such transfers.

12. Contact Information

If you have any questions, concerns, or requests regarding this Cookie and Privacy Policy or our data practices, please contact us at:

Website: www.refiloemokgalaka.com